Game not loading?
Try reloading the page and using a current browser with JavaScript enabled. If a match behaves unexpectedly, export your save before resetting it. Storage restrictions can prevent saving. If the site itself is unreachable, try another connection; availability can vary by network.
Blank screen or interrupted loading
Reload once and use a recent Chrome, Safari, Firefox or Edge with JavaScript enabled. If you opened the game inside a social app, try your phone’s browser. Do not clear site data as your first step: it contains your save.
Slow play or a warm phone
Enable Battery saver in Settings, close other game or video tabs and try again. Pause before switching apps. A narrow desktop browser window does not reproduce the performance of an older phone.
Missing saved progress
Progress belongs to this browser, profile, device and domain. Private browsing or clearing site data can prevent it from persisting. If the original browser is still available, open Settings, export the .json file and import it on the destination device. Do not edit the file before importing.
The site does not respond on this network
Check whether other websites also fail and try another trusted connection. If the page cannot open, changing game modes cannot fix a network block. This site cannot guarantee access on every network or bypass its restrictions.
Contact and support
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